Terms of Service

These Terms of Service ("Terms") govern your use of RevTrakkr (the "Service"), operated by Aethos Solutions ("we", "us", "our"). By creating an account, starting a trial, or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

RevTrakkr is a revenue-monitoring tool for indie developers and small teams. It connects to your Apple App Store Connect and Stripe accounts using credentials you supply, fetches revenue events through their public APIs and webhooks, normalises those events into a unified feed, and surfaces them as a dashboard, push notifications, and email alerts. The Service is delivered as an iOS app, an iPadOS app, and a web dashboard at app.revtrakkr.com.

2. Eligibility and accounts

• You must be at least 18 years old, or the age of majority where you live, to use the Service.
• You're responsible for the accuracy of the information in your account, the security of your sign-in method, and any activity that happens under your account.
• One account per person. Don't share your account with others or sell access.
• You must use a lawful, working email address. We may rely on it to send service-critical notices.
• If you're using the Service on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Subscription, trial, and renewal

3.1 Pricing

RevTrakkr is paid software. The current price is $7.99 USD per month or $59.99 USD per year (a meaningful discount versus monthly). Prices are charged in your local currency at the prevailing exchange rate when billed via the App Store, or in USD when billed via the web. Applicable taxes may be added.

3.2 Free trial

• New paid accounts begin with a 14-day free trial.
• A valid payment method is required at signup. You will not be charged during the trial.
• If you don't cancel before the trial ends, the subscription auto-converts to a paid subscription at the price you selected.
• You'll receive a reminder email approximately two days before the trial ends.
• Trials are limited to one per person and per Apple ID. We may decline a trial if we reasonably believe it's being abused.

3.3 In-App Purchase (iOS) vs web billing

Subscriptions started through the iOS app are processed via Apple In-App Purchase and billed by Apple under the standard Apple Media Services Terms. Apple is the merchant of record and any refund, payment-method, or auto-renewal change must be handled through Settings → Apple ID → Subscriptions on your device.

Subscriptions started through the web dashboard are processed via Stripe and billed in USD. We are the merchant of record for web subscriptions. You can manage payment method, change plans, and cancel from the billing portal we link inside the app.

The two billing channels are independent. Subscribing on one does not auto-grant or auto-cancel on the other.

3.4 Auto-renewal

Subscriptions auto-renew at the end of each billing period until cancelled. Cancellation takes effect at the end of the current paid period; you keep access until then. We don't pro-rate refunds for partial periods unless required by law.

3.5 Price changes

We may change pricing with at least 30 days' written notice to your account email. We'll honour your existing rate through the end of your current term. After that, the new price applies on renewal. If you don't agree, cancel before the renewal date.

4. Refunds

For web (Stripe-billed) subscriptions: if something is broken or the Service didn't deliver what we said it would, email support@revtrakkr.com within 30 days of charge and we'll refund the most recent payment. After 30 days, refunds are at our discretion.

For iOS (App Store-billed) subscriptions: refunds are issued by Apple, not by us. Submit your request at reportaproblem.apple.com. We're happy to escalate Apple-side issues on your behalf if you let us know.

5. Provider credentials and your data

• You retain ownership of your data and the provider credentials you supply.
• You grant us a limited, non-exclusive, worldwide licence to use those credentials and that data solely to fetch your revenue events, register provider webhooks, run the Service, and provide support.
• You are responsible for the credentials you generate. We recommend least-privilege keys (Stripe restricted keys with read access plus the Webhook Endpoint scope; Apple App Store Connect API keys scoped to a single app).
• We do not modify, charge, refund, or initiate any action in your Apple or Stripe accounts beyond registering and reading from the webhook and API endpoints required to ingest events.
• You can rotate or revoke credentials at any time. We'll honour the revocation immediately.

See our Privacy Policy for how we handle the data we collect, including the categories of data, retention, subprocessors, and your rights.

6. Acceptable use

You agree not to:

• Reverse-engineer, decompile, scrape, mirror, or attempt to extract source code from the Service, except where applicable law prevents us from restricting that.
• Use the Service to monitor accounts you don't own or don't have explicit permission to monitor.
• Resell, sublicense, or white-label the Service without our prior written consent.
• Abuse our infrastructure (excessive automated requests, denial-of-service attempts, security probing without permission).
• Use the Service for illegal purposes, to violate the rights of others, or to process data you have no lawful basis to process.
• Misrepresent the Service to your customers, regulators, or auditors.

7. Intellectual property

We own the Service — the code, the design, the brand, the documentation, and any improvements we make. Nothing in these Terms transfers our intellectual property to you. You own your data, your provider credentials, your customer relationships, and any feedback you choose to give us — though by giving us feedback you grant us a perpetual, irrevocable licence to use it to improve the Service. The names "RevTrakkr" and "Aethos Solutions" are our trademarks; please don't use them without permission.

8. Beta and preview features

From time to time we may make features available that are flagged as "beta", "preview", or similar. Those features may change, break, or be removed without notice and are provided "as is" without any warranty above and beyond what these Terms otherwise provide. Don't depend on a beta feature for anything mission-critical.

9. Service availability

We aim for high uptime but don't guarantee 100% availability and don't offer a written SLA at this time. Push-notification delivery, Apple App Store Server Notifications, Stripe webhooks, and the underlying Google Cloud platform are outside our control; we're not liable for missed events caused by upstream provider outages or for delivery delays imposed by Apple Push Notification service or Firebase Cloud Messaging. We'll publish significant incidents on our status page or via email when relevant.

10. Suspension and termination

You can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. To delete your account entirely (including all data we hold), use Settings → Account → Delete account in the app.

We may suspend or terminate accounts that violate these Terms, that we reasonably believe pose a security or legal risk, that haven't paid for longer than 30 days, or where ongoing access would put us in conflict with our subprocessors' policies. We'll give notice when practical and a reasonable opportunity to fix the issue, except in cases of fraud, abuse, or legal compulsion.

11. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE". To the maximum extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We don't warrant that the Service will be uninterrupted, error-free, or perfectly accurate, or that revenue figures we surface will reconcile to the cent with what Apple or Stripe report — providers occasionally restate events.

12. Limitation of liability

To the maximum extent allowed by law, neither we nor our subprocessors will be liable for any indirect, incidental, consequential, special, or punitive damages — including lost profits, lost revenue, lost data, or business interruption — even if advised of the possibility. Our aggregate liability for any claim arising out of or related to these Terms or the Service is capped at the greater of (a) the amount you paid us in the 12 months immediately before the claim, or (b) one hundred US dollars (US$100).

Some jurisdictions don't allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the limitations above apply only to the extent permitted by law, and nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by negligence.

13. Indemnification

You agree to indemnify and hold us harmless from any third-party claim arising out of (a) your breach of these Terms, (b) your violation of any applicable law, or (c) your unauthorised use of the Service to monitor an account you don't own or have permission to monitor. We'll indemnify you against third-party intellectual-property claims that the Service itself, when used as permitted by these Terms, infringes their rights.

14. Apple-specific terms

If you obtained the iOS app through the App Store, the following additional terms apply, as required by Apple:

• These Terms are concluded between you and us only, not Apple.
• Apple is not responsible for the iOS app or its content.
• Apple has no obligation to provide maintenance or support for the iOS app.
• If the iOS app fails to conform to any applicable warranty, you may notify Apple, who will refund the purchase price (if any). Beyond that refund, Apple has no warranty obligation regarding the iOS app.
• We — not Apple — are responsible for product claims, intellectual-property claims, and applicable consumer-protection compliance.
• Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app and may enforce these Terms against you.

15. Changes to these Terms

We may update these Terms. Material changes will be emailed to your account address and posted here with a new effective date at least 14 days before they take effect. Non-material changes (typo fixes, clarifications) take effect immediately. Continuing to use the Service after a change means you accept the updated Terms.

16. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing any claim, both parties agree to first try to resolve the dispute informally by contacting the other in writing and negotiating in good faith for at least 30 days. If that doesn't resolve the issue, disputes will be heard in the state or federal courts located in Delaware, except where local consumer-protection law gives you the right to bring proceedings in your country of residence — in which case you may.

17. Miscellaneous

• Entire agreement — these Terms and our Privacy Policy are the entire agreement between us about the Service.
• Severability — if any part of these Terms is unenforceable, the rest stays in effect.
• No waiver — failure to enforce a right doesn't waive it.
• Assignment — you can't assign these Terms without our written consent. We may assign them to an affiliate or to a successor in connection with a sale or merger.
• Force majeure — neither party is liable for failures caused by events beyond reasonable control (natural disasters, government action, internet outages, third-party platform outages, etc.).
• Survival — Sections 5, 7, 11, 12, 13, 16, and 17 survive termination.

18. Contact

Questions about these Terms or the Service: support@revtrakkr.com. Privacy and data requests: privacy@revtrakkr.com.